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Shipping Guidelines

We are pleased to offer some of the most competitive shipping terms in the United States. We trust you will have a positive experience with Pindan Dental Laboratory.

Please call us on 773 786 9494 to schedule a case pick up or alternatively you can take advantage of our online portal.

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Sending Digital Impressions .STLS

We accept digital impressions from any intraoral scanning system capable of producing 3D images in STL file format.  Including major scanner brands Planmeca (E4D) Planscan™, 3M™ TrueDefinition Scan, Cadent iTero™Carestream CS. Pindan Dental Laboratory also provides printing and milling services for all other open platforms.

If you are unsure whether your scanner can produce STL files, please contact your scanner provider or manufacturer for clarification.

Scans for other scanners can be sent to us via DropBox*.  The general process includes the following steps.

  1. Register for a DropBox*account for your surgery
  2. Login to your DropBox account
  3. Create a folder in DropBox for your practice with its Trading Name.
  4. Fill in an order form and make sure it is in PDF format.
  5. Within your folder, create a folder with your patient’s name, upload your STL digital scans and a completed PDF lab sheet and any other relevant document
  6. After uploading, share the folder created in step 3 with


We have our digital upload feature with your online account.

  1. Login to your Pindan Dental Lab account via our online portal at our Member Login
  2. Click Case Entry and fill out the order form and requested dates
  3. Click the UPLOAD FILES and select your STL Files and any other relevant documents
  4. Wait until the files have completed uploading, and click CREATE

Please note that these steps might vary slightly depending on the scanning system. Please call 773 786 9494 for further inquiries.


Technical Support

Pindan Dental Laboratory is committed to building a tailored service for our partnering dentists. Our local principal technicians are available for assistance with shade taking, case planning, consults on treatment options or material selection.

If you have any technical questions regarding advanced dental techniques and the newest available dental materials, one of our technicians can answer them for you directly.


Crown and Bridge Work Days in lab
Porcelain Fused to Metal 7 Days in-lab
IPS e.max Crown 7 Days in-lab
Monolithic Zirconia Crown 7 Days in-lab
Porcelain Fused to Zirconia Crown 7 Days in-lab
Large Crown and Bridge Cases 10 Days in-lab
Post, core and crown 10 Days in-lab
Single implant crowns 10 Days in-lab
Other implant cases 12 Days in-lab
Removable Prosthodontics
Wax rims and Bites 7 Days in-lab
Special Trays 7 Days in-lab
Acrylic Dentures 10 Days in-lab
Chrome Castings 10 Days in-lab
Repairs and relines 7 Days in-lab
Orthodontics 7 Days in-lab
Other Products
Splints 7 Days in-lab
Bleaching Trays 7 Days in-lab

Delivery & Turnaround Times

Pindan Dental Laboratory understands that dentists need a quality service delivered on time.

As a general rule of thumb please allow 2 weeks between patient appointments. We are able to complete cases on shorter/emergency time frames upon request.

emax crowns lingual emax crowns lingual



Anterior Type Of restoration Reduction Area Measurements
All-Ceramic Crown
( Layered or monolithic)
Buccal / Lingual Shoulder Margin
Porcelain Fused to Metal Crown Incisal
Labial Shoulder Margin Lingual Chamfer Margin All-Ceramic margin 360Degree
Porcelain Fused to Zirconia Incisal
Chamfer Margin Buccal Reduction
0.6 1.0mm
Posterior Crowns Full Contour Crowns (Metal or Zirconia) Chamfer Margins
Axial (side walls)
Buccal Non–Functional Cusps Buccal Functional Cusp
0.5 0.8mm
All-Ceramic and
Porcelain Fused to Zirconia
Shoulder/Heavy Chamfer Margins Buccal Non–Functional Cusps Buccal Functional Cusps 1.0 1.2mm
Porcelain Fused to Metal Metal Chamfer Margin
Areas for Porcelain Margin 360 Degree Porcelain Margin Occlusal
Buccal Non–Functional Cusps Buccal Functional Cusps Labial Shoulder or Chamfer
0.5mm 0.8–1.5mm 1.5mm 1.0–1.5mm 2.0mm 2.5mm 1.5mm

In the clinic

Our products are enhanced by the following precautions.


  • PVS impressions were rinsed and disinfected
  • Alginates rinsed, disinfect, poured asap
  • Allow stone to set at least 30 minutes before removing from alginate

Occlusal Records

  • PVS material for closed bite records for crown and bridge restorations


  • All finish lines are clear and visible for crown and bridgework fabrication
  • Pindan Dental recommends the use of the double retraction cord technique in most cases and smooth margins for restorations

Adequate Room for Materials?

  • Ensure adequate space is provided for axially, labially, and occlusion
  • Knowing your dental materials is essential to getting the most out of your dental laboratory experience

All clinicians would agree that knowing the prescribed dental materials is essential to get the optimum result for the patient. Material knowledge also enhances the dental laboratory experience. There are indications and limitations to the various restorative materials on offer, in addition to new products entering the market over time. It is difficult for the Laboratory to manage the aesthetic outcome of a case where insufficient room for materials is given. Pindan Dental provides consulting services on material selection and innovations in materials upon request.

 Temporary Crowns

  • Spend time on your temporary crowns

Temporary crowns that are well made minimize chairside adjustments when inserting the final restoration.

Shades and Laboratory Forms

The integration of photos or videos from the Clinic to the Laboratory via Pindan Dental’s dropbox network ensures the optimum aesthetic outcome for dental cases. Ensuring shade tabs are visible with specific characterizations identified optimizes the final product. Explicit instructions on the lab prescription form are essential.